SPITFIRE SPEED SHOP SHIPPING & RETURNS POLICY
If you are not totally happy with your purchase from us, you can exchange or get a full refund (minus any postage costs).
Step 1 - Please send your item back to us, and we will refund the item as soon as we receive it.
Step 2 - Re-order the item you want. We do it this way for a couple of reasons, it will get your new item to you quicker and guarantees the size/item that you need as long as we have it in stock.
Please send your item back to us within 28 days, and we will fully refund your money (minus postage) as soon as we receive it.
Please get in touch at firstname.lastname@example.org for any help or questions.
Our return address is:
PO Box 409, Hereford, HR19RE
You will be responsible for paying for your own shipping costs for returning your item if it is not damaged or faulty.
Terms & Conditions (we only have a few):
- Exchanges need to be in the original condition and in unworn condition.
- All returns and exchange items need to be sent within 28 days or actioned with an e-mail.
All Shipping is processed through UK Royal Mail
First class large letter size (T-Shirt) - £2.49
Small parcel second class - £2.49
Royal Mail Economy (3 to 4 weeks) - £7.49
Royal Mail Tracked Europe - £11.95
Royal Mail Tracked America - £15.95
Royal Mail Tracked World Wide / Australia - 16.95
*Please note that if not selected otherwise all international postage will be sent via Royal Mail Economy and can take up to 4 weeks.
*Please note that due to COVID restrictions, international postage is taking longer than expected to reach destinations.
We thank you for your support and thanks for your patience!!!!
Due to Brexit once an item has reach international customs and confirmation is made that customs have the item, the Spitfire Speed Shop will take no further responsibility.